Vacant job

Shape the future of mobility with Hedin Automotive As one of Europe's leading players in the mobility industry, we like to say that we have something for everyone. But there is really only one thing that matters: we have something for you.

You now have the opportunity to become part of our team in the role of Service Manager Multibrand at our facility in Akalla. With our breadth, experience, and market-leading position, we offer you something more. More challenges. More responsibility. More security. More collaboration. More development. More opportunities. More joy. More for you, simply put.

At our facility, car sales, body shop, and several brand and multibrand workshops collaborate. The multibrand workshop, which also includes a delivery workshop, is authorized for over 19 car brands, including MG, BYD, Nissan, Fiat, Alfa Romeo, Jeep, Subaru, Saab, Cadillac, Corvette, Smart, Hongqi, and several American car brands.

Job Responsibilities

In the role of service manager, you have overall responsibility for leading, coaching, and developing a team of approximately 30 employees consisting of technicians and administrative staff. The role entails full responsibility for the business's results, including budget, follow-up, forecasting, as well as work environment and compliance with applicable regulations.

You drive continuous development of working methods, processes, and workflows with a focus on efficiency, quality, and a sustainable work environment.

Key Competencies and Abilities

We are looking for someone who is a clear and confident leader with the ability to engage and motivate employees. You combine an empathetic approach with a strategic holistic perspective and have the ability to make decisions even in complex situations.

You have good technical understanding and experience in developing processes within workshop or service operations. Building long-term relationships, ensuring high service quality, and contributing to a positive customer experience are a natural part of your leadership.

To succeed in this role, good collaboration skills and experience working cross-functionally are required.

Why work with us? As an employer, we excel at valuing driven and engaged employees. With us, there are many career paths to choose from – our attitude is that individuals with the right potential should be able to grow with us. When you grow with us, we as a company also grow. We are responsible and ensure fair and just employment conditions, and all operations are covered by collective agreements. We care about our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as advance vacation, extra parental pay, and a generous wellness allowance to promote our employees' health. Read more on our website www.hedinautomotive.se